Shipping Policy

Ecoluxe Solar Shipping Policy

Welcome to Ecoluxe Solar, where we're committed to providing you with seamless and hassle-free delivery of your solar products. Our shipping policy is designed to ensure a smooth transaction from the moment you place your order until it arrives at your doorstep.

Free Shipping: We are pleased to offer free standard shipping on all orders to the continental United States. We believe in making our eco-friendly products as accessible as possible, and that includes taking care of shipping costs for you.

Geographic Limitations: Currently, we ship exclusively to the continental United States. Due to logistical constraints, we do not ship to Alaska, Hawaii, or Puerto Rico at this time. We're constantly working on expanding our reach, so please stay tuned for future updates.

Order Processing: Once you place your order, please allow 2 - 4 days for us to process it. Processing times may vary, especially during peak periods or under special circumstances. Rest assured, we'll do our best to get your order on its way as quickly as possible.

Tracking Your Order: After your order has been processed, we'll send you an email with your tracking information. You can use this to monitor your package as it makes its way to you.

Delivery Time: Typically, delivery takes between 5 - 10 days, depending on the time of year and your location. We strive to deliver your order in the most efficient and reliable manner.

Payment Authorization: Your payment will not be fully authorized until we confirm that the product is in stock. We'll verify the availability of the item(s) you've ordered before finalizing the payment process. This step ensures that we only charge you for items that are ready to be shipped.

Customer Support: Your satisfaction is our top priority. If you have any questions about your order, shipping, or anything else, please don't hesitate to reach out. You can contact us by calling 762-213-9984, using our live chat feature, or emailing us at support@ecoluxesolar.com. Our dedicated team is here to assist you.

Thank you for choosing Ecoluxe Solar. We're excited to be a part of your journey toward a more sustainable and brighter future!