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Electric Bikes
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Solar Power
Function: Used to run vehicle-powered devices that require higher current for Van-dwellers and DIYers
AC200P
AC200MAX
AC300
EP500 /EP500Pro
Please allow 2 - 3 days to process your order.
Thank you for choosing Ecoluxe Solar! We're committed to getting your solar generator to you as quickly and safely as possible. Here's what you need to know about our shipping policy:
Order Cancellation
Customers can request a full refund within 72 hours after placing an order by email or phone with the BLUETTI official store. However, if the product has already been shipped, a $25 intercept fee will be charged.
Non-Receipt of Products / Damaged Products Received
30-day No Reason to Return
Within 30 days of your purchase, if you are unsatisfied with your purchase (including but not limited to “don’t want”, ”don’t meet your needs”, or “don’t like” ), you may return the purchased items complete, unused, and in their original packing.
However, you will be responsible to pay for the return shipping costs. Please contact our customer service to verify the shipping costs for each item and to get a Return Merchandise Authorization (RMA) Number.
Once your item is received and inspected, we will deduct the shipping cost of return from your refund.
* For further instructions, please contact us at support@ecoluxesolar.com
Please note that return cost will be deducted from any refund if you reject the shipments.
NOTE: For products that have been used, we reserve the right to refuse the return.
Refund will be processed within 14 business days after the product is returned to BLUETTI warehouse.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
Exclusions
BLUETTI warranty policy does not apply to:
