Velowave - Grace - Step-Thru Electric Bike
- In stock, ready to ship
- Backordered, shipping soon
About the Grace
Benefits
- For All Riders: Whether you're a novice or experienced, our bike guarantees a comfortable journey. The Grace has a max capacity of 330 lbs.
- Extended Riding Experience: The 48V 15AH battery provides between 40 - 65 miles of range.
- Max Speed: 28 MPH
- Quick Recharge Time: It can be charged to about 80% in 4 hours and fully charged in 8 hours.
- Enhanced Safety: Bright Headlight, Safety Reflector
- Peace of Mind: 1 Year Warranty
Features
Torque Sensor: The Velowave Grace is equipped with a torque sensor that senses the force applied to the pedals. This innovative technology reduces latency, enhances accuracy, and requires minimal maintenance. Enjoy a more intuitive, enjoyable, and safer ride with improved bike handling.
750W BAFANG Powerful Motor: Cruise effortlessly through various terrains with the 750W high-speed BAFANG geared motor. Experience powerful electric assistance that effortlessly propels you to speed peaks, allowing you to explore the wild with minimal effort.
Removable 48V 20Ah LG Battery: Ride longer distances with confidence, thanks to the 48V/20AH lithium battery featuring LG technology. Enjoy a range of over 40-65 miles on a single charge. The detachable waterproof battery supports fast charging, reaching 80% charge in just 4 hours and full charge in 8 hours.
Front Hydraulic Suspension Fork: Enhance your riding comfort and control with the front hydraulic suspension fork. This feature stabilizes your ride, reduces vibrations, and ensures a safer grip on the handlebars, improving overall safety.
All Terrains Kenda Fat Tire: Conquer any landscape with ease on Kenda 26"*4.0" Fat Tires. These non-slip, wear-resistant tires provide exceptional traction on snow, sand, and various terrains, delivering a smooth and stable ride over rough terrain.
Shimano 8-Speed Drivetrain: Adapt to changing riding conditions effortlessly with the Shimano 8-speed drivetrain. Smooth shifting allows you to fine-tune your riding speed for different sections and terrains.
High-luminance Headlight: Illuminate your path with a bright 48V 10W LED headlight, ensuring a safe and enjoyable night riding experience. Enjoy riding day and night with confidence.
Multifunctional Color Display: Stay informed and in control with the multifunctional color display. Monitor assist levels, battery status, ride speed, and mileage data, all at a glance. The front and rear hydraulic disc brake system delivers smooth and effective braking performance in any condition.
Comfortable Wide Saddle: For a more comfortable ride, we've chosen a widened and enlarged comfortable seat pad. We pay attention to the details to ensure your riding experience is truly enjoyable.
Elevate your daily commute and leisure rides with the Velowave Grace Step-Thru Electric Bike. Experience the future of e-biking today.
Specifications
| Frame Size | Standard (inch) |
| Handlebar Height | 48.5" |
| Reach | 15.6" |
| Head Tube Length | 6.9" |
| Seat Tube Length | 17.7" |
| Standover Height | 30.6" |
| Wheelbase | 48.7" |
| Total Length | 78.2" |
| Seat Height Min/Max | 34.2"/42.7" |
Electric Parts
- Torque Sensor: Equipped
- Motor: BAFANG Hub Motor, Rated 750W, Peak 1000W, Max Torque 80NM
- Battery: 48V 20Ah, 960Wh, LG Cells
- Charger: 48V/2A
- Pedal Assist: Cadence Sensor
- Controller: 48V/25A
- Display: Multifunctional Color-Screen Display
Mechanical Parts
- Frame Material: 6061 Aluminum
- Brakes: Front & Rear Hydralic Disc Brakes
- Fork: Hydraulic Suspension Fork
- Throttle: Thumb Throttle on the Left
- Derailleur: Shimano 8-Speed
- Crank Set: 52T, 160mm Alloy Crank
- Pedals: Platform Pedals
- Saddle: Comfortable Wide Saddle
- Tire: Kenda 26*4.0 Fat Tires
Performance
- Max Speed: 28 MPH by Pedal; 20 MPH by Throttle
- Range: 65+ Miles by Pedal; 40+ Miles by Throttle
- Size: 1985*1230*750 mm
- Packing Size: 1675*325*880 mm
- Battery Weight: 5kg
- Net Weight: 36.5kg
Media
Free Shipping
SHIPPING METHOD:
We provide shipping via FedEx Ground delivery. We offer free delivery for all accessories. However, there will be a delivery fee for bikes. Shipping for bikes may vary depending on the shipping address. Orders will be shipped within 2-3 business days (excluding weekends and holidays) and may take anywhere from 3-7 business days for delivery, depending on FedEx.
| Destination | Shipping Method | Shipping Time | Cost |
| Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico Street, California | Standard Shipping |
Ship from domestic warehouse: 3-7 business days Ship from overseas warehouse: 7-15 business days |
E-Bikes: Free |
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Accessories & Parts: Cost $8, FREE shipping on orders over $120 |
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| American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific | No Delivery | ||
Due to COVID-19, the shipping efficiency of transportation is not stable. If you have other requirement, please contact our customer service about more details, we are happy to help you.
You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.
VELOWAVE WAREHOUSE:
Our warehouses are located in California, USA. Orders typically ship within 2 working days and take 3-7 business days to reach the customer. You can also check our return and warranty policy for more after-sale details.
TRACK YOUR ORDER:
A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.
Returns
1. ORDER CANCELLATION
For all orders (including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.
BEFORE SHIPMENT: We will cancel the order for free, but we cannot guarantee your order cancellation request will reach the shipping warehouse in time to stop your shipment, so please notify us as early as possible of your cancellation request.The customer needs to email Velowave’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Velowave will email the customer a cancellation notification email. The customer shall not send a return package to Velowave without receiving notification. Velowave will reject all shipments that are not scheduled to arrive, and the customer is responsible for any related fee or loss.
2. EXCHANGE & RETURN
*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form.
Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:
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Minor damage to the outer packaging.
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Minor scratches or paint loss on the product.
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Damage to parts or wearing parts after excessive use.
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Damage to parts or wearing parts after using for a certain while or a certain number of times.
Possible Solutions:
- If an item is missing: we will resend the missing item/accessory for free.
- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.
- If the product is damaged in transit: please contact us first at cs@velowavebikes.com.
14 DAYS RETURNSReturns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.
To be eligible for a return, the customer must meet the terms instructed below:
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Must be in like-new condition and free from dirt, dust, or fragrances
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Must be in the original packaging (all cardboard and foam) and condition that you received it
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Must include all items that were included inside the box (charger, keys, hardware, etc.)
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The ebike must be under ten (10) miles on the odometer
For accessories products: any returned accessory or replacement part must be unused, free of wear and tear, dirt, dust, fragrance, or other signs of use. It must be sealed and unopened in the same packaging and condition you received it. We will charge $20 for return shipping ($20/item will be deducted from the refund). The customer is responsible for arranging and paying for return shipping, which may vary depending on the carrier selected.
Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Velowave’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Velowave will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.
Non-returnable/non-refundable Items:
- For an ebike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.
- Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.
3. REFUNDPlease understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebike. Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer's original payment method. We will refund within 3 business days.
Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted to their account within three days of being issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at cs@velowavebikes.com if the customer has not received the refund after ten business days.
